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How do you deal with those temporarily unavailable items after I place an order?
For the goods unavailable temporarily, we will provide some similar products for you to choose replacements. There are some other options if you don't like the products we choose for you.
A. You can choose replacement yourself and send ticketes to us;
B. We can ship them to you with your next order when get them restocked;
C. We can send you these goods as soon as we get them ready.
D. You can cancel the goods unavailable and we will credit you for them. Then you can use your credit for your next order.
E. We can refund you for these goods unavailable.
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- The Gets.cn Customer Service team is specially trained . Submit a support ticket and we'll reply promptly.
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- What Do Our Customers Say?
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"Just a quick note to let you know that your beads are AWESOME and are such a FANTASTIC price!! I will definitely be telling my beading collegues in Palmerston North all about your store!! Thanks heaps!! "Cheriey
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"Thanks so much for going the extra mile and getting my package to me quickly after your courier failed to pick it up. It arrived Sat morning and I'm delighted to have it for the long weekend. Your top service and great communication are so appreciated (and the products are terrific too!) "Linda ket
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"Hi there Just wanted to tell you that the order arrived very safely today and you have one very very satisfied customer!!!!!!!!!! Awesome packaging, great delivery time and absolutely beautiful product at a very very reasonable price. I cant wait to place my next order... Thanks heaps"Lana To
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